Analyze customer social media conversations about your brand/products, listen attentively to your customers and tailor products and services to meet their needs.
Finding positive, negative and neutral mentions about your business
What we offer you:
- Social media monitoring
- Brand monitoring
- Voice of customer (VoC)
- Customer service
- Market research
Understand market opinions about your business
- Gain market insight.
- Plan media, strategies and channels to use in delivering marketing actions.
- Gain independent insights into how your social media advertising is performing.
- Benchmark products and brand position against competing brands.
Benefits of Our Sentiment Analysis
- Processing Data at Scale
- Real-Time Analysis
- Consistent criteria
- Redesign of products and service lines to better fit in-home consumption.
- Reallocate marketing mix to match new lifestyle habits and buying preferences.